Privacy policy

 

Thank you for accessing the web site (“Site”) of shoestringdesigns.com.au (“Shoestring Designs”). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

 

Your privacy is very important to us. Our Privacy Policy spells out Shoestring Designs’s commitment to respecting the privacy of the members and visitors to the Site. We reserve the right to change this policy, which we’ll do through online posting. We are very careful with what we do with your information. Collection of information is usually grouped into two categories: personal, which is information identifiable to a specific member, and aggregate, which is general demographic information that does not identify any individual member.

Personal information may include your name, email address, mailing address, credit card information and phone number. We may also collect certain demographic information such as your genre preferences, age, gender, geographical location, language, time zone, income and education (some of the information we ask for may be optional). Shoestring Designs may use or disclose aggregate information for any purpose.

 

We will not disclose your personally identifiable information to third parties for their marketing purposes without your consent.

 

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use and disclosure of your personal information. By visiting our Site, you accept the practices described in this Policy and in our Terms of Use.

 

This privacy policy applies only to this Site. We are not responsible for the content or privacy practices on any non- Shoestring Designs web site to which this Site links or that links to this Site.

 

Information Collection and Use

 

Information Collection. We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

 

1. help make this Site easier for you to use by not having to enter information more than once.

2. help you quickly find information, products, and services.

3. help us create content on this Site that is most relevant to you.

4. alert you to new information, products, and services that we offer.

 

Expression of interest. Before engaging us for our services, you must provide certain personal information, including but not limited to your name, and email address. These kinds of personal information are used to communicate with you about your expression of interest, and for internal marketing purposes.

 

Email Address. The ‘Contact us’ section of the site and ‘Enquire now’ function on the site ask you to enter or provide your email address for purposes including but not limited to: to register for promotions; to request us to notify you when regarding particular offers or products, or to sign up for our e-mail newsletter and special offers, including contests, which we may run from time to time. Your participation in a contest is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may post on our Site the names and cities of contest winners.

 

Cookies and Other Techonology. Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We have to use cookies to enable you to select products and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THIS SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”

 

Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon

 

We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

 

As an example, Facebook® collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook® via cookies and web beacons is not linked to any client’s personal information collected by us.

 

Log Files. As is true of most web sites, the Site automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

 

Information Use and Disclosure.

 

Internal Use. We use your personal information to provide you with Client Services. We may internally use your personal information to improve our Site’s content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

 

Communications with You: We will use your personal information to communicate with you about our site, promotions or competitions. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance). Also, you may submit your email address for reasons such as to register for promotions; request we notify you regarding particular offers or products, or sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver this information to you. We always permit you to unsubscribe or opt out of future emails (see the opt-out section for more details).

 

External Use. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:

 

We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud.

 

We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

 

We may share non-personal information (such as the number of daily visitors to a particular web page) with third parties such as advertising partners. This information does not directly personally identify you or any user.

 

Data Security

 

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”). We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

 

Shoestring Designs uses industry-standard procedures and safeguards designed to protect the privacy of all personal information. All Shoestring Designs employees with access to personal information are required to follow specific practices concerning its proper handling. Our vendors and their employees who may need access to member information, such as Client Services and fulfillment vendors, are held to strict confidentiality requirements. At times we may retain third parties to analyse data we collect on our website, and to administer the services provided (such as shipping, web hosting, etc. as described above), solely to help us provide and improve our products, services and websites. These suppliers and other third parties are not authorized by us to use your personal information in any other way. We may have to use personal information to investigate complaints and protect Shoestring Designs and its members, in compliance with the law, your Membership Agreement and Shoestring Designs policies.

 

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

 

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

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OPT OUT/CORRECTIONS

On your request, we will (a) correct or update your personal information; (b) stop sending certain non-membership or order-related emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing your request to our Client Services department. Please do not email your credit card number or other sensitive information.

 

OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

As you might expect, the majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to ask questions. When someone calls, we will ask only for the personal information we need in order to answer the question. When we need to store information we will enter it into our database. (See the Data Security section above for more information). Another example involves faxes. If you fax something to us, we will act upon the fax and then either store or shred the fax, depending on whether there is any need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we do not sell information - we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.

 

Updates to This Policy

If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact Client Services.

 

Terms and conditions

 

Thank you for visiting shoestringdesigns.com.au (“Shoestring Designs”). This agreement (“Agreement”) governs your use of this website (“Site”, and together with the services provided through the Site, the “Service”). If you are not satisfied with the terms contained in this Agreement, you may simply refrain from using this Site or the Service.

The following terminology applies to these Terms and Conditions: “We”, “us” and “our” refer to Shoestring Designs. “User”, “you” and “your” refers to you, the user, or site visitor. “Designer” refers to designer users of . “Terms” refers to these Terms and Conditions. “Content” refers to the text, abstracts, metadata, software, scripts, graphics, logos, files, images, photos, sounds, music, videos, interactive features, information, documents and the like.
 

By using the Site, you are deemed to have read and accepted the following Terms and agree to comply with and be bound by all applicable laws and regulations, including Australia export and re-export control laws and regulations. It is your responsibility to review these Terms periodically. We may revise these Terms at any time without notice to you. If you have any questions about these Terms, please contact us. If at any time you find these Terms unacceptable or if you do not agree to these Terms, please do not use this Site.

 

YOU AGREE THAT BY USING THE SITE AND REGISTERING FOR THE SERVICE YOU ARE AT LEAST 18 YEARS OF AGE, OR VISITING THE SITE UNDER THE SUPERVISION OF A PARENT OR GUARDIAN, AND YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT.

 

Please also refer to Shoestring Designs Privacy Policy which is incorporated by reference into this Agreement and which may also be revised at any time without notice to you.
 

Use of the Site
 

Subject to the Terms, Shoestring Designs hereby grants you a limited, nonexclusive, revocable, non-transferable and non-sublicensable right to access, display, and view the Site and the Content for personal, non-commercial use. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

User shall abide by all copyright notices, information, and restrictions contained in any Content accessed through this Site.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of its Content unless expressly permitted by Shoestring Designs in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Shoestring Designs in advance and in writing. Shoestring Designs reserves the right to refuse service and/or terminate accounts at its discretion, including, without limitation, if Shoestring Designs believes that client conduct violates applicable law or is harmful to Shoestring Designs’s interests.
 

Shoestring Designs may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the Terms, and Shoestring Designs has no obligation to investigate the authorization or source of any such access or use of the Site.

YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORISED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE.

 

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Shoestring Designs of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.

By providing your phone number and using the Service, you hereby affirmatively consent to our use of your phone number for calls and texts in order to perform and improve upon the Service. Shoestring Designs will not assess any charges for calls or texts, but standard message charges or other charges from your carrier may apply. You may opt-out of receiving text messages from us by contacting us.

 

User Submissions
 

The Site may permit the upload, submission, and distribution of texts, images, material, information, and communications by you and other users (“User Submissions”). You understand that whether or not such User Submissions are published, Shoestring Designs does not guarantee any confidentiality with respect to any such submissions.
 

By submitting the User Submission(s) to this Site, or displaying, publishing, or otherwise posting any content, including photographs, on or through the Site, you hereby grant Shoestring Designs a worldwide, non-exclusive, royalty-free, fully paid, sub-licenseable and transferable license to use, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Submission(s) in connection with the Site and Shoestring Designs’s (and its successors and assigns) business, including without limitation for promoting and redistributing part or all of the Site or Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each user of the Site a non-exclusive license to access the User Submission(s) through the Site, and to use, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the Site. For clarity, the foregoing license grant to Shoestring Designs does not affect your other ownership or license rights in your User Submission(s).
 

You shall not upload, submit, distribute, or otherwise publish through this Site any texts, images, communications, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.

You shall not submit any “deep-link,” “page-scrape,” “robot,” “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process to access, acquire, copy, or monitor the Site or any portion of the Content.
 

You shall not (a) send or otherwise post unauthorized commercial communications (such as spam) on the Site or through the Service, (b) engage in unlawful multi-level marketing, such as a pyramid scheme, on the Site or through the Service; (c) solicit login information or User IDs or access an account belonging to someone else; (d) Imply or state that any statements you make are endorsed by Shoestring Designs, without the prior written consent of Shoestring Designs, or (e) facilitate or encourage any violations of these Terms.
 

Content provided on this site is solely for informational purposes. User Submissions or opinions expressed on this Site are that of the individual expressing such User Submission or opinion and may not reflect the opinions of Shoestring Designs, Product representations expressed on this Site are not made by Shoestring Designs.
 

You shall be responsible for your User Submissions and the consequences of posting or publishing them. You agree that Shoestring Designs has no liability with respect to any User Submissions, including, without limitation, your own User Submissions. You hereby release Shoestring Designs and its officers, directors, employees, agents, representatives and affiliates, from any and all liability arising out of or relating to User Submissions or any part thereof.
 

Shoestring Designs reserves the right to decide whether a User Submission is inappropriate or violates this Agreement, including but not limited to copyright infringement, violations of intellectual property law, pornography, obscene or defamatory material, or excessive length. Shoestring Designs also reserves the right, in its sole discretion, to reject, refuse to post or remove any posting (including private messages and User Submissions) by you, or to restrict, suspend or terminate your access to all or any part of the Site at any time, for any or no reason, with or without prior notice. Notwithstanding the foregoing, Shoestring Designs assumes no responsibility for monitoring the Site for inappropriate content, or modifying or removing such content from the Site.
 

Registration
 

In order to enjoy all the benefits of Shoestring Designs, you must register. Registration is easy, and there is no purchase or commitment to register. Simply complete a ‘Contact us’ form or send us an email directly via the ‘Enquire now’ link on the Site. Please note, however, that signing up for an initial consultation does not guarantee that we will be able to provide one for you. All information that you provide to register with Shoestring Designs is subject to our Privacy Policy.

 

As part of the functionality of the Site, you may link your account with online accounts you may have with third party service providers (each such account, a “Third Party Account”) by either: (i) providing your Third Party Account login information through the Site; or (ii) allowing Shoestring Designs to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you are entitled to disclose your Third Party Account login information to Shoestring Designs and/or grant Shoestring Designs access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Shoestring Designs to pay any fees or making Shoestring Designs subject to any usage limitations imposed by such Third Party Accounts. By granting Shoestring Designs access to any Third Party Accounts, you understand that (i) Shoestring Designs may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the “SNS Content”) so that it is available on and through the Site via your account, including without limitation any friend lists, and (ii) Shoestring Designs may submit and receive additional information to your Third Party Account to the extent you are notified when you link your account with the Third Party Account. Unless otherwise specified in these Terms of Use, all SNS Content, if any, shall be considered to be User Generated Content for all purposes of these Terms. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your account on the Site. Please note that if a Third Party Account or associated service becomes unavailable or Shoestring Designs’s access to such Third Party Account is terminated by the third party service provider, then SNS Content may no longer be available on and through the Service.
 

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. Shoestring Designs makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and Shoestring Designs is not responsible for any SNS Content. You acknowledge and agree that Shoestring Designs may access your e-mail address book associated with a Third Party Account and your contacts list stored on your mobile device or tablet computer solely for the purposes of identifying and informing you of those contacts who have also registered to use the Site.
 

The Service may not be used to solicit for any other business, website or service. You may not solicit, advertise for, or contact in any form Designers for employment, contracting, or any other purpose not related to the Service facilitated through Shoestring Designs except as provided for in this Agreement.
 

You may not use the Service to collect usernames and/or email addresses of Users or Designers by electronic or other means without the express prior written consent of Shoestring Designs.
 

Transactions
 

Users contract for Design Service directly with Shoestring Designs via employed designers. Shoestring Designs facilitates contracts by supplying a medium for the exchange of money.

Billing and Payment Policy For all purchases and payments, fees or expenses associated with the Design Services, Shoestring Designs will charge User’s payment card according to the amount agreed upon between User and Shoestring Designs, and User hereby authorises Shoestring Designs, or its third-party payment processors, to charge its payment card for such amounts. Shoestring Designs retains the right, in its sole discretion, to place a hold on any payment for completed Design Services.
 

Shoestring Designs has no obligation to provide refunds or credits, but may grant them in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by Shoestring Designs, in each case in Shoestring Designs ‘s sole discretion.
 

No Purchase Commitment
 

As a User of T Shoestring Designs, you may be able to choose from a customized selection of products and interiors that fits your look and style and meet with Designers. However, you are not obligated to purchase any of the Design Services offered under the Service or continue to purchase any additional Design Services.

When you register for the Service, you agree to receive emails, newsletters and other communications, including promoting any special offer(s), including third party offers.
 

Taxes
 

User will be liable for all transaction taxes on the services provided under this Agreement (other than taxes based on Shoestring Designs’s income).
 

International Access
 

This Site may be accessed from countries other than Australia. This Site may contain products or references to products that are not available outside of Australia. Any such references do not imply that such products will be made available outside the Australia. If you access and use this Site outside the Australia you are responsible for complying with your local laws and regulations.
 

Cancellations
 

You are free to cancel your account any time by contacting us. We may terminate your account, without notice, for conduct that we believe violates this Agreement or our policies, is harmful to other Users or our business interests, or for an inactive account. If Shoestring Designs terminates or suspends your right to use the Service for any of these reasons, you will not be entitled to any refund of unused balance in your account. In addition to terminating or suspending your account, Shoestring Designs reserves the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

All sections which by their nature should survive the cancellation of your account shall continue in full force and effect subsequent to and notwithstanding the cancellation of your account. For example, if you have unpaid fees or expenses for Design Services, products, or anything related to the Service at the time of your account cancellation, you are responsible for paying those fees and expenses.
 

Confidential Information
 

You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special and unique asset of Shoestring Designs and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorised employees and agents who are bound to maintain the confidentiality of Confidential Information. You shall promptly notify Shoestring Designs in writing of any circumstances which may constitute unauthorised disclosure, transfer, or use of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorised disclosure, transfer or use. You shall return all originals and any copies of any and all materials containing Confidential Information to Shoestring Designs upon termination of this Agreement for any reason whatsoever. The term “Confidential Information” shall mean any and all of Shoestring Designs’s trade secrets, confidential and proprietary information and all other information and data of Shoestring Designs that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.

Disclaimer and Limitation of Liability
 

YOU ACKNOWLEDGE AND AGREE THAT SHOESTRING DESIGNS IS ONLY WILLING TO PROVIDE THE SERVICE IF YOU AGREE TO CERTAIN LIMITATIONS OF OUR LIABLITY TO YOU AND THIRD PARTIES. THEREFORE, YOU AGREE NOT TO HOLD SHOESTRING DESIGNS, ITS AFFILIATES, ITS LICENSORS, ITS PARTNERS IN PROMOTIONS, SWEEPSTAKES OR CONTESTS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS LIABLE FOR ANY DAMAGE, SUITS, CLAIMS, AND/OR CONTROVERSIES (COLLECTIVELY, “LIABILITIES”) THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR OR ANY OTHER PARTY’S USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT THAT IS SEXUAL OR OTHERWISE, ACTS OF PHYSICAL VIOLENCE, AND DESTRUCTION OF PERSONAL PROPERTY), ANY DISPUTE WITH ANY USER OR DESIGNER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY SHOESTRING DESIGNS OR ITS AFFILIATES OR LICENSORS AND ANY DESTRUCTION OF YOUR INFORMATION. SHOESTRING DESIGNS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HEREIN. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SHOESTRING DESIGNS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. SHOESTRING DESIGNS DOES NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE.
 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOESTRING DESIGNS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR SHOESTRING DESIGNS SERVICES, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT SHOESTRING DESIGNS OR ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES’ AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS IS LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO SHOESTRING DESIGNS DURING THE MONTH PRIOR TO THE TIME SUCH CLAIM AROSE.
 

SHOESTRING DESIGNS DOES NOT ACCEPT ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED VIA THE SERVICE.

 

Indemnification
 

You hereby agree to indemnify, defend, and hold harmless Shoestring Designs, its directors, officers, employees, agents, licensors, attorneys, independent contractors, providers, subsidiaries, and affiliates from and against any and all claim, loss, expense or demand of liability, including attorneys’ fees and costs incurred, in connection with your use or inability to use the Service. Shoestring Designs reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of Shoestring Designs.
 

Dispute Resolution
 

INFORMAL NEGOTIATIONS. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you and Shoestring Designs agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice. Your address for such notices is your billing address, with an email copy to the email address you have provided to

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Shoestring Designs. Shoestring Designs’s address for such notices is Shoestring Designs – 29 Kerferd Street, Essendon North, Melbourne VIC 3041 . Attention: Legal.

 

BINDING ARBITRATION. If you and Shoestring Designs are unable to resolve a Dispute through informal negotiations, all claims arising from use of the Service (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. YOU UNDERSTAND THAT IF EITHER PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules (the “AAA Rules”) of the Australian Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If your claim for damages does not exceed $10,000, Shoestring Designs will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided in this Agreement, you and Shoestring Designs may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.

 

EXCEPTIONS TO ALTERNATIVE DISPUTE RESOLUTION. Each party retains the right to bring an individual action in small claims court or to seek injunctive or other equitable relief on an individual basis in a federal or state court in Melbourne, Australia with respect to any dispute related to the actual or threatened infringement, misappropriation or violation of a party’s intellectual property or proprietary rights.

 

WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. You and Shoestring Designs agree that any arbitration will be limited to the Dispute between Shoestring Designs and you individually. YOU ACKNOWLEDGE AND AGREE THAT YOU AND SHOESTRING DESIGNS ARE EACH WAIVING THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. Further, unless both you and Shoestring Designs otherwise agree, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” Section will be deemed null and void.

 

LOCATION OF ARBITRATION. Arbitration will take place in Melbourne, Australia. You and Shoestring Designs agree that for any Dispute not subject to arbitration (other than claims proceeding in any small claims court), or where no election to arbitrate has been made, the Magistrate and Federal courts located in Melbourne, Australia have exclusive jurisdiction and you and Shoestring Designs agree to submit to the personal jurisdiction of such courts.

 

Special Promotions
 

Shoestring Designs may from time to time provide certain promotional opportunities, sweepstakes and contests to Users. All such promotions will be run at the sole discretion of Shoestring Designs, and can be activated, modified or removed at anytime by Shoestring Designs without advance notification and the liability of any of Shoestring Designs’s partners pursuant to such promotional opportunities, sweepstakes and contests shall be limited pursuant to the Disclaimer and Limitation of Liability section of these Terms.

Intellectual Property Rights`

This Site is owned and operated by Shoestring Designs. All right, title and interest in and to the Content provided on this Site are owned either by Shoestring Designs or by our respective third party authors, developers or vendors (“Third Party Providers”), excluding User Generated Content that Shoestring Designs has the right to use. Except as otherwise expressly provided by Shoestring Designs, none of the Content may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site shall be construed to confer any license under any of Shoestring Designs’s intellectual property rights, whether by estoppel, implication or otherwise. You must contact us if you have any questions about obtaining such licenses. Shoestring Designs does not sell, license, lease or otherwise provide any of the Content other than those specifically identified as being provided by Shoestring Designs. Any rights not expressly granted herein are reserved by Shoestring Designs.

 

Shoestring Designs owns or has the right to use all Content, as well as the coordination, selection, arrangement and enhancement of such Content as a Collective Work under the Australia Copyright Act, as amended. The Content is protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Service other than as provided herein without Shoestring Designs’s express prior written consent and, if applicable, the holder of the rights to the User Generated Content. Any use of such Content, other than as permitted therein, is expressly prohibited without the prior permission of Shoestring Designs and, if applicable, the holder of the rights to the User Generated Content.

The service marks and trademarks of Shoestring Designs, including without limitation Shoestring Designs logo, all images and text, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Shoestring Designs. Any other trademarks, service marks, logos and/or trade names appearing via the Service are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
 

Copyright Complaints
 

All Site design, text, graphics, the selection and arrangement thereof, are Copyright © 2021, Shoestring Designs ALL RIGHTS RESERVED.

Shoestring Designs respects the intellectual property of others, and expects Users and Designers to do the same. If you believe, in good faith, that any materials provided on or in connection with the Service infringe upon your copyright or other intellectual property right, please send the following information to Shoestring Designs ‘s Copyright Agent at: tsatsaris.nicola@gmail.com

A description of the copyrighted work that you claim has been infringed, including the URL (Internet address) or other specific location on the Service where the material you claim is infringed is located. Include enough information to allow Shoestring Designs to locate the material, and explain why you think an infringement has taken place;

• A description of the location where the original or an authorised copy of the copyrighted work exists — for example, the URL (Internet address) where it is posted or the name of the book in which it has been published;

• Your address, telephone number, and e-mail address;

• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

• A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and

• An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.
   

Remedies
 

You agree that Shoestring Designs remedy at law for any actual or threatened breach of this Agreement would be inadequate and that Shoestring Designs shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that Shoestring Designs may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys’ fees.
 

No right or remedy of Shoestring Designs shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees and expenses.

No instance of waiver by Shoestring Designs of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

Links to Third Party Sites
 

This Site may contain links to websites controlled by parties other than Shoestring Designs (each a “Third Party Site”). Shoestring Designs may work with certain partners and affiliates whose sites are linked with Shoestring Designs. Shoestring Designs is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Site, any web site accessed from a Third Party Site or any changes or updates to such sites. Shoestring Designs makes no guarantees about the content or quality of the products or services provided by such sites. Shoestring Designs is not responsible for webcasting or any other form of transmission received from any Third Party Site. Shoestring Designs is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Shoestring Designs of the Third Party Site. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that Shoestring Designs is not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.
 

Additional Terms
 

By continuing your formal relationship with Shoestring Designs, you accept and agree to the terms of this Agreement and any changes made by us to it. If you do not wish to be bound by this Agreement, please see above for how to cancel your account. Your edits or changes to either the online or offline versions of this Agreement or an account offer will not be effective, regardless of form.

You must provide and keep us up to date with accurate User information, including your name, address, credit card number and expiration dates. You agree that we may update your information with information your bank or credit card issuer may supply, or other information available to us. All such personal information is subject to the Shoestring Designs Privacy Policy, incorporated into this Agreement. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement.

 

Updated Nov 2025